IT Engineering

Cloud Service Status

down icon Experiencing issues with 2 services
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Meltwater

Monitoring - Explore searches have been working as expected and the system currently remains stable. We will continue to monitor and provide updates accordingly.Thank you for your patience and understanding. Oct 30, 2025 - 16:06 UTC

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Zendesk

The OpenSearch cluster remains stable following recent mitigation efforts, but import functionality is still limited for EU bots created before October 9, 2025. Retrieval operations continue to run without issues, and imports are working for US bots and newly created EU bots. The incident remains in monitoring while the team works to gradually restore full import functionality, including ongoing shard rebalancing and index migrations. Customers impacted by the import restrictions are advised to either create new bots or use the US dashboard as a temporary workaround.

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40 Services
Meltwater

Explore Degradation

Zendesk

Service Impact Affecting Import and Retrieval Operations

Railway
Strapi
Harvey
Gappify
hCaptcha
GitHub
Console
Paramount Commerce
Riskified
Arkham Intelligence
Coderbyte
Miro
Intercom
Notabene
Revolut
Trustpilot
Kiln
StatusGator
OpenAI
Standuply
Canva
Loqate
KlingAI
Dune
Persona
Arcads
Tink
Taskforce
Relativity
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Opal Security
SendSafely
Funnel
CoinMarketCap
FingerprintJS
Osint
Sentry
Front
Pipedrive